FAQ

/FAQ
FAQ 2016-11-19T13:56:47+00:00
Are bedding & towels in the villa or do i bring my own 2016-11-19T14:03:30+00:00

All bedding, Hand Towels, Face Towels & Bath towels are all provided for you in our villa as well as three hair dryers.
However we DO NOT supply beach towels, you can bring them with you, or can be purchased locally.

What payment methods do you accept 2016-11-19T14:03:05+00:00

Currently we accept, Cash, Cheque, Bank Transfer to our American Bank, Bank Transfer to our UK Bank and PayPal.

Is the pool heating included in the rental cost 2016-11-19T14:02:43+00:00

Sadly we are unable to provide pool heating within the rental price, pool heating is charged at £15 per day

What are the check-in & check-out times 2016-11-19T14:02:17+00:00

You can enter the villa on your date of arrival at 16:00 and the villa must be vacated by 10:30 on your departure date.

Do i need a travel visa 2016-11-19T14:01:47+00:00

Yes you need a visa when travelling to Florida, you can find the information on this on our Visa Information page by clicking here

What about car hire 2016-11-19T14:01:22+00:00

The lowest rate we have found for hire of vehicles are listed on our Location/Links page under the Other Useful Sites & Numbers Section. you can access this page by clicking here

Will i need insurance 2016-11-19T14:00:50+00:00

We always recommend you to have travel insurance

Why do i pay a security deposit 2016-11-19T14:00:28+00:00

A security deposit is for any incidental damage that may be caused. at the end of your stay our home is checked by our management company and once is checked to be ok we return your security deposit.

Can i bring my pets to the villa 2016-11-19T14:00:05+00:00

Sadly we do not accept any pets due to allergies

How often is the pool cleaned 2016-11-19T13:59:40+00:00

Our pool is serviced every week

When will i need the pool heat 2016-11-19T13:59:14+00:00

We would recommend End of October through to April, again this all depends on outside temps..

How Safe is the pool area for children 2016-11-19T13:58:45+00:00

Entry to the pool is through alarmed patio doors and children should be supervised at all times.

What is provided at the Villa 2016-11-19T13:58:14+00:00
We provide towels, all bed linen, and there is three hair dryers, a bin liner in each bin and a toilet roll in each bathroom.  Since this is a self-catering villa you need to purchase washing powder and softener, dishwasher tablets, and a few more toilet rolls, and of course food and beverages

We also provide free wireless internet & free local phone calls.

We pay for your end of stay clean of the villa, but we do ask that all trash / rubbish is removed and that the villa is left in a clean condition when you depart.  An untidy villa will incur an extra charge for additional cleaning, which will be deducted from your security deposit.

Can i get a local taxi 2016-11-19T13:57:50+00:00

Yes there are several companies that are local to the villa with competitive rates

How do i get Keys to the villa 2016-11-19T13:57:22+00:00

Our Home has a lock box at the villa, and approximately 14 days before your arrival we send you all the codes to our home.
So there is no need to travel to a separate company to obtain the keys after a long flight.